Cargo Claims and Preventive Course (CCP)

貨物索賠和預防課程

Course Schedule:

Customized on-site training upon request minimum of 7 people per class.

Who shall attend:

  • Cargo services and operations managers;
  • Cargo claims handling personnel;
  • Airline and cargo training personnel.

Course Objective:

By the end of this course, you will be able to:

  • understand the legal requirements;
  • cargo claim handling flow; and
  • preventive measures.

Course Content:

  • Understanding of the legal framework in the air cargo business
  • Understanding the obligations and rights of a claimant
  • Understanding shipper’s needs and expectations to adjust your business strategy for immediate results
  • How to evaluate and process an effective claim
  • Documentation requirements
  • Handling processes
  • Case study
  • Preventive measures
  • Enhance your knowledge of the global cargo world and able to avoid business loss and/or legal costs
  • Review and assessment

 

Certificate awarded:

A Certificate is awarded upon successful completion of the course and assessment.

Course Duration:

2 Days of Classroom Training.

Course Fee:

HK$2,000.00

SKY SAFE TRAINING
COURSE ENROLMENT FORM

課程報名表格

Course endroll
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I declare that all information supplied above is true, complete, and accurate. I understand the course details and the policy/remarks overleaf and posted on Sky Safe’s website. I agree to abide by the course regulations; failing to observe such rules would result in the default of my application.

Enrolment Policy

1. Course will commence daily at 0915.
2. The course fee includes tuition, notes, examination, and certificate.
3. Participants who have purchased a copy of the IATA DGR for the DG course will receive a new book on the first day of class; no extra copy will be available for the training.
4. Medium: Cantonese (supplemented with English).
5. Enrolment Procedure:
    a)   Kindly complete the enrolment form and send it together with a cheque made payable to “Sky Safe International Consultant Ltd.” (please write your name and course code on the back of the cheque) to West Wing, 2/F., 822 Lai Chi Kok Road, Kowloon, Hong Kong.
    b)   Applications will be treated on a FIRST-COME-FIRST-SERVED basis upon receipt of payment. We accept registration by phone, fax, or email.
    c)   Letter of Course Confirmation and invoice will be sent out via email after receiving the enrolment.
    d)   Application is subjected to Sky Safe International Consultant Ltd.’s approval. Sky Safe International Consultant Ltd. reserves the right to reject any application due to circumstances and for whatever reasons. Therefore, submitting the enrolment form and cheque should not be construed as acceptance of admission.
    e)  Cheques are subjected to bank clearance, and receipts will then be issued accompanied by the certificate.
     f)   Sky Safe International Consultant Ltd. reserves the right to cancel a course if insufficient enrolment or unforeseen difficulties arise.
    g)   Sky Safe International Consultant Ltd. reserves the right to change the program contents, schedule, or venue at any time and without prior notice if it so deems necessary. We will notify those affected by the changes by telephone, and all those affected by cancellation will be entitled to a full refund or a place on the next available course.
    h)   If you wish to check your enrolment status, you may contact Sky Safe International Consultant Ltd. at 852-3970 3515 or email
admin@skysafe.com.hk

Cancellations and refunds: An administration fee of HK$300 will be charged for each amendment/ cancellation made on the application ONCE the Course Confirmation Letter is issued. No guarantee or amendments could be made within 2 working days before the course commenced.

Refunds will not apply after the commencement of the course.